General
- Our Services
Our Patient Care Process
Empower yourself by understanding the process. By knowing the process, you'll be informed and equipped to make decisions that fit your schedule, budget, and needs.
Book an Appointment
You can book a medical dermatology appointment or cosmetic dermatology appointment by contacting us or by booking online. Before booking, you'll need to review insurance, location, and hours. After booking, you'll need to complete paperwork, apply for cosmetic financing, if necessary, confirm your appointment through text or e-mail reminders, and return any phone calls from the clinic.
Check-in
See a Healthcare Professional
Check-Out
Wait for Claims to Settle
Settle Your Account
Since we collect out-of-pocket estimates for all services where insurance is involved, there are times that we may under collect or over collect.
If we under collected at the time of service, we'll send a statement by e-mail and to your address on file. Patients can settle balances by making a payment online or by contacting our office. Patients that elected for card-on-file services will receive a receipt via e-mail for any balances owed once an insurance claim settles.
If we over collected at the time of service, we'll issue a refund to the credit card used during the visit or mail a check to the address on file.